Patent Rights Information

House Bill 224 (89th Regular Session), which went into effect on September 1, 2025, requires licensees per Section 181.105 of the Health and Safety Code, to prominently post on the website and at any facility detailed instructions to enable a consumer to:

Request the consumer’s health records from the licensee (see instructions below);
Contact the Council, as found on the Council’s Contact Us webpages: and/or
File a consumer complaint with the Office of Attorney General’s Consumer Protection Webpage.

HERE IS THE LEGAL DETAILS

Per Texas Health and Safety Code Chapter 611, Page 179 of LPC Rules Section 611.008, Request by Patient or Representative

(a) On receipt of a written request from a patient to examine or copy all or part of the patient’s recorded mental health care information, a professional, as promptly as required under the circumstances but not later than the 15th day after the date of receiving the request shall:

Make the information available for examination during regular business hours and provide a copy to the patient, if requested or
Inform the patient the information does not exist or cannot be found.

(b) Unless provided by other state law, the professional my charge a reasonable feel for retrieving or copying mental health care information and is not required to permit examination or copying until the feel is paid unless there is a medical emergency

(c)) A professional may not charge a fee for copying mental health care information under Subsection (b) to the extent the fee is profited under Subchapter M, Chapter 161.

HOW TO MAKE A PROPER RECORDS REQUEST

Step 1: Download and print this form

Step 2: Mail it to:

ATTN; PRIVACY OFFICER
DR AMY SUE OTT PHD LPCS PLLC
2316 Jodi LN
Gainesville TX 76240

Please note that according to Texas Law (see above) the facility/counselor from who you are requesting records has 15 calendar days from the receipt of your request to comply.

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